Everything you want to know

How does property onboarding work?

It starts with a phone call, then a thorough visit of your property in La Réunion. We assess your needs, set up the management plan and organise everything: cleaning, check-in, guest communication and listing optimisation.

What types of properties do you manage?

We manage studios, 1- and 2-bedroom flats, houses and Creole villas in La Réunion and the neighbouring areas: Saint-Denis, Saint-Pierre, Saint-Paul, Saint-Gilles, Saint-Leu. Every property gets a service tailored to its layout and location.

What is your commission?

Our commission is 20% (excl. VAT) of the revenue generated. No fixed fee, no subscription: you only pay if your property earns bookings. Our interests are 100% aligned with yours.

Do I need to be present for the visit or operations?

No. We can run the initial visit with or without you, then handle everything remotely: communication, keys, monitoring, invoicing and reporting.

How can I track my property’s performance?

You get access to a real-time dashboard: bookings, revenue, occupancy rate, calendar. A detailed report is sent after every stay.

Can I block dates for personal use?

Absolutely. You remain the owner and master of your calendar. Block dates from your dashboard or contact us, we update immediately.

What happens if there is an issue with a guest?

Your properties are covered by the platforms’ host guarantees, and we support you in handling any disputes from start to finish.

Do you manage short and medium-term rentals?

Yes. We handle both short stays of a few nights (Airbnb-style) and stays of several weeks or months (students, professionals working in Océan Indien). We tailor the strategy to your property and your goals.

How long before my property is online?

Your listing is generally online within 24 to 48 hours of signing the contract: photo shoot, listing copy, optimised pricing and distribution across all platforms.

How long until the first booking?

On average 72 hours after going live. La Réunion is a year-round destination: diving and lagoons in every season, hikes through the cirques during the dry season (April to November), Creole festivals and fusion cuisine. Demand is steady year-round.